Betano

Summary

Betano is the international sportsbook and casino brand of Kaizen Gaming. In Great Britain it runs on betano.co.uk through BV Gaming Limited, which holds Gambling Commission account 39576 (licence 039576-R-319370-028) covering remote casino and remote general betting. The domain and the trading name are both listed on that licensee’s public register entry, so the licensing can be checked in one click.

Games and software

The catalogue passes 3,000 titles, with slots from Pragmatic Play, Play’n GO and Games Global and live tables from Evolution, Pragmatic Play Live and Playtech. As on every UK-licensed site, online slots are capped at £5 per spin for players aged 25 and over and £2 per spin for players aged 18 to 24, and features such as autoplay and turbo spins are not available. The sportsbook covers football, horse racing and the major international sports.

Deposits and withdrawals

Deposits from £5 by Visa Debit, Mastercard Debit, Apple Pay and Google Pay, with bank transfer for withdrawals. Credit cards cannot be used — gambling with credit cards has been banned in Great Britain since April 2020. Visa Fast Funds withdrawals typically arrive within an hour; other methods take one to three working days. Identity and age verification must be completed before you can deposit or play.

Customer support

Support is available by live chat and email, with a help centre covering account, payment and verification questions. Live chat usually answers within a few minutes during the day, but it is not staffed around the clock.

Safer gambling tools

Deposit limits, reality checks, time-outs, profit and loss history and self-exclusion are all available from the account area. Like every operator licensed by the Gambling Commission, Betano is part of GAMSTOP, the free national self-exclusion scheme that blocks you from every UK-licensed gambling site at once.

Verdict

The more complete of the two brands we cover: one account gives you a full casino and a full sportsbook, backed by a Gambling Commission licence that is active for casino and betting. Betano is still young in the UK, so its local track record is short, but the regulatory footing is solid and fully verifiable.