SmoothSpins

Summary

SmoothSpins is a casino and bingo brand running on smoothspins.co.uk. It is operated in Great Britain by BV Gaming Limited, which holds Gambling Commission account 39576 (licence 039576-R-319370-028) covering remote casino and remote bingo. Both the domain and the trading name appear on that licensee’s public register entry, so the licensing can be checked in one click.

Games and software

There are over 4,000 titles from more than 40 studios, including Pragmatic Play, Playtech, NetEnt and Blueprint, along with slingo, bingo rooms, scratchcards and more than 100 live tables from Evolution, Pragmatic Play Live and Playtech Live. UK stake limits apply to online slots: £5 per spin for players aged 25 and over and £2 per spin for players aged 18 to 24.

Deposits and withdrawals

Deposits from £5 by Visa Debit, Mastercard Debit, Apple Pay and Google Pay. Credit cards are not accepted — gambling with credit cards has been banned in Great Britain since April 2020. Card and wallet withdrawals are processed within 24 hours; bank transfers take one to three working days. Identity and age verification must be completed before you can deposit or play.

Customer support

Live chat is available 24/7 and email support is also offered. The chat starts with an automated assistant that hands over to a human agent for anything account-specific.

Safer gambling tools

Deposit limits, reality checks, time-outs and self-exclusion are available from the account area, with links to GambleAware, GamCare and GAMSTOP. As a UKGC-licensed site, SmoothSpins is part of GAMSTOP, so registering with the scheme blocks you from SmoothSpins and every other UK-licensed online operator at the same time.

Verdict

The better pick if you only want casino games. The catalogue is very large, slingo and bingo are included, and support is available around the clock. It does not offer sports betting, and Android users have to rely on the mobile site.